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For the past seven years, MEC Facilities Limited has been the trusted Facilities Management provider for Senate Court, a prominent multi-tenanted office building in Exeter’s central business district. Our partnership began with four years working alongside Vickery Holman, the appointed property consultants, delivering day-to-day maintenance and compliance services. Following this, we have spent three years working directly with the building owner, continuing to ensure the smooth running of all building systems, the comfort and safety of occupants, and the protection of the landlord’s asset value.

Scope of Work

Planned Preventative Maintenance

  • Regular servicing of HVAC, electrical systems, and water services
  • Statutory compliance checks for fire alarms, emergency lighting, and life safety systems
  • Routine building fabric inspections

Reactive Maintenance

  • Rapid fault-finding and repair of urgent issues
  • 24/7 call-out availability to minimise downtime
  • Swift resolution of tenant-reported issues

Mechanical & Electrical Services

  • Heating and cooling system monitoring and optimisation
  • Electrical distribution inspections and remedial works
  • Lighting upgrades and energy efficiency improvements

Building Fabric

  • Internal and external repairs (doors, windows)
  • Common area upkeep (stairwells, lift lobbies)
  • Coordination of specialist contractors

Working Relationship

Our management of Senate Court is built on long-term trust and service continuity. Over the first four years, we worked closely with Vickery Holman to provide consistent facilities management under their consultancy. For the past three years, we have delivered the same high standard of service directly to the building owner. This dual-phase relationship has ensured a smooth handover, no loss of service quality, and continuous improvement in building performance.

Key Achievements

  • Zero downtime for critical building systems over the past seven years.
  • Successful completion of phased plant upgrades with no disruption to tenants.
  • Implementation of energy-saving measures reducing operational costs.
  • Strong tenant satisfaction feedback on building condition and response times.

Outcome

MEC Facilities Limited’s comprehensive management of Senate Court has helped the building remain a desirable and fully operational workspace in the heart of Exeter. Our combined work with Vickery Holman and the building owner has demonstrated flexibility, technical excellence, and a commitment to protecting and enhancing the property’s long-term value.